Summary of Key Points
We want you to feel comfortable with us from the very first moment, and on this page you will find key details about your stay at the Panorama Resort & Spa. We will be pleased to answer any further questions by phone or e-mail at any time.
|Reservations can be made here online.
All bookings must be guaranteed by credit card, which will only be debited for short-term cancellations. Upon departure, you may settle your account in cash, with EC Maestro or by credit card.
Please advise us of your arrival time so that your treatments can be booked accordingly. Upon arrival you will receive an appointments card with your requested reservations clearly marked.
If you have a room reservation, you can use the Akari Spa from 10 am onwards on date of arrival and all day on your departure date.
Your room will be available from 2 pm. Check-out time is 12 noon. If available, you may use your room earlier (or later on departure day). Please contact our Reception with your request.
Terms & Conditions for Reservations
|How to reach us|
|Here you will find details of how to reach us.
You can park your car in our underground garage (CHF 15.- per day). There are also plenty of outside parking spaces at no charge.
|We recommend that you reserve your treatments in advance to ensure that your requests can be met.
Please go to the Spa Reception approximately 10 minutes before your scheduled appointment, since late arrival will cut short your treatment and relaxation time.
Please let us know at least 12 hours beforehand if you are unable to keep your spa appointment, otherwise you will be charged for the treatment.
Bathrobes and bathing shoes are available in your room, so that you can go straight from your room to the Akari Spa. Bath towels are provided in the Akari Spa.
Rules for Use of Akari Spa (PDF)
|In the Panorama Resort & Spa, casual sports clothing may be worn during daytime. In the evening, you are requested to dress appropriately in the restaurants and bar, i.e.: no trainers, blouse/shirt (no T-shirts), long trousers or smart jeans, no baseball caps.
Swimsuits or sportswear can be worn in the following areas: Relaxation & Regeneration, Baths & Pools, Fitness & Sport. The Sauna & Steam Bath area is a nude zone, but swimsuits may be worn if you wish.
|The breakfast buffet is included in your room price and is served from Mondays to Saturdays from 7 – 11 am and on Sundays and public holidays from 8 am – 1 pm. If you prefer, continental breakfast can be served in your room.
The Restaurant Collina is open from 11.30 am – 10 pm.
We recommend that you make an advance reservation for the 5-course Gourmet dinner. You may choose between the lifestyle-gourmet Restaurant Collina, the Oriental-Mediterranean Restaurant Zafferano and the typcially Swiss Restaurant Körnlisegg. Dinner costs CHF 80.- per person.
The Akari Spa offers a buffet with delicious finger food. In your room you will find a Room Service Menu with a good choice of light snacks.
|Give a gift of inspiration, pleasure and relaxation. All of our facilities are available as gift vouchers. Vouchers are valid for 18 months after issue. Reservations can be made here online or by telephoning 044 786 00 00. Please indicate the voucher number when you make the reservation.|
|Children up to 12 years of age, who share their parents’ room, are given a special rate of CHF 150.- per child per night, including breakfast buffet. The Gourmet Dinner costs CHF 50.- for children up to 12, and CHF 40.-for children up to 6 years of age.
For children who share their parents’ bed, the rate is CHF 50.- per child, including breakfast.
Children under 3 years of age are not allowed in the Akari Spa. Children from 3 to 12 years of age may use the indoor and outdoor pools from 7 am – 12 noon. Children above 12 years of age may use the indoor and outdoor pools at any time. For safety reasons, children under 16 years of age are not allowed in the fitness room or the thermal baths and must be accompanied by an adult at all times.
|Smoking is not allowed anywhere in the hotel. The hotel offers a smoking lounge without service.
For reasons of hygiene, dogs and other pets are not allowed anywhere in the hotel.